FAQ

For Pickup at Meet and Greet: After you pass through customs and immigration and emerge from the arrival gate at O’Hare Airport, your chauffeur will be waiting for you inside the terminal with your name sign. Additionally, you’ll receive a text notification with the driver’s and the vehicle’s details.
He Is expected to be in the baggage claim area, having picked up your name sign. The driver will help the passengers by taking care of their bags and guiding them to the car.
For O’Hare Airport Curbside Pickup, Chicago Executive Drive will notify you via text message with your chauffeur, car, make, and model. Your driver can be reached by phone or text once you have your luggage and ready for pickup.
You can meet your chauffeur at the arrivals area at the curbside.
Note: The chauffeur is not permitted to park and wait for the client by the airport authorities. In order to phone or text the driver, the client must first be present.

Due to the lingering smell that permeates the soft surface of the limousine and might be bothersome to later passengers, many limousines feature smoke-free interiors that forbid smoking.
In Limo, smoking and other illicit activities are not permitted. If a passenger engages in such behavior, the chauffeur is entitled to remove him from the car right away; there will be no reimbursement of expenses.
The driver may remove anyone engaging in illegal activity or using illegal drugs from the automobile, and there will be no reimbursements for smoking, having sex, or engaging in any other unlawful activity while within the vehicle.
You can utilize the bar function in the limousines equipped with ice boxes. Only in limousines with bars and barriers between the driver and passengers is it permissible to consume alcohol.
Alcohol consumption by minors is strictly prohibited. The driver is not permitted to drink and drive; only passengers are permitted to consume alcohol. There will be a $200 cleaning surcharge if you spill alcohol or create any mess.

$25 to $50 is the price, depending on the airport. Meet and greet is a great service that includes a guide who shows you around the airport. It is also known as meet and assist. The assistant assists travelers at the airport so they may easily breeze through all the tiresome formalities and avoid having to wait in lengthy lines.
This VIP service offers a plethora of amenities, including but not limited to buggy and porter services, lounge access, and assistance with various other airport procedures and protocols. With a sign bearing your name, your assistant will greet you at baggage claim or the escalator. Your guide complies with all requirements on your behalf. While you can unwind by sitting back. At the passenger’s request, we offer this service; nevertheless, there are additional fees beyond the rent.The following are our meet & greet fees:
$25 to $50 is the amount for the meet and greet.

You can also request additional time from the traveler, but there will be additional costs. For airport pickup services, Chicago Executive Drive offers a 45-minute free wait time. However, beyond this time, waiting times for appointments may apply, depending on the kind of car. We provided a complimentary one-hour wait period for foreign flights so that you could get your bags and clear the outfits.
$10/10 minutes for a sedan or compact SUV or executive electric vehicle
$15/10 minutes for a full size or luxury SUV
$30/10 minutes for a stretch limo
$30/10 minutes for a Sprinter Van
$50/$10 minutes in a limousine bus

We won’t impose additional fees for uncontrollable circumstances like flight delays. The drivers of Chicago Executive Drive are skilled and aware of how to manage various circumstances.
Following the completion of your reservation, our Active dispatch & Chauffeur tracks your flight online. Our Chauffeur arrives at your service when the flight status is confirmed.
We currently provides free wait times for arriving passengers at foreign airports, lasting one hour. You can also email us to let us know if your flight is going to be delayed so that our driver can keep track of it and get to the airport on time.

A service must offer car seats as required by law to ensure the safety of children. Chicago Executive Drive provides child safety car seats and particular preparations for the safety of children since it recognizes and values the demands of its most esteemed customers. We supply you with clean, secure car seats for newborns and kids of all ages since we always prioritize the health of the kids.
You may now safely leave your bulky carriages at home. In addition, we give you a backless booster seat with a latch and a high-back booster seat with a harness. Our conveyance offering is accessible to every neighborhood in Chicago.Here are the prices we charge for car seats:
$20 per car seat
Seats with booster, forward-facing, and rear-facing $20 per seat.

AccIndeed. Two hours prior to your pickup time, we email your driver’s details (Name, Contact #, Vehicle Model & Plate #) to the phone number you gave when making the reservation. Remember to bring your driver’s information with you to music concerts, and get in touch with your chauffeur to find out the pickup location. When they get at the Spot, our watchful drivers also notify you of the exact position.ordion Content

Passengers are not allowed to smoke or use any related products in limousines. The driver has the right to remove you right away and charge you no refund if he discovers you engaging in such behavior.
It Is strongly forbidden to smoke in limousines due to the smoke-free atmosphere. The soft surface that makes up the Limo’s inside is susceptible to absorbing pollutants and odors.
Limo’s surroundings are contaminated by tobacco and related products. Later travelers, especially kids, may suffer negative effects from it, and many passengers may become ill from its stink. The driver’s health is harmed by its smoke as well.
For this reason, smoking is not permitted in our limousines. Some travelers use e-cigarettes, but you have to ask your service provider if they permit it before using one.

We always provide highly professional, well-trained, and vigilant drivers to our prestigious customers. They cater to fulfil your travel needs and provide you with a safe & sound ride to your destination.
If you are satisfied with your provided Service, we recommend a 20% tip of your total fare for the best services they provide. But it is totally up to you how much you would like to pay for the information.

We constantly offer our esteemed clients drivers who are extremely professional, well-trained, and alert. They attend to all of your travel requirements and guarantee a secure and comfortable journey to your destination.
For the greatest services they offer, we suggest tipping 20% of your total fare if you are happy with the service you received. However, the amount you choose to pay for the knowledge is entirely up to you.

Because carrying cash around with you can be risky, there are currently many ways to pay online.
Direct Debit, Credit Card, Cash App, Venmo, Online Bank Transfer, Zelle Payment are accepted everywhere, however checks are not accepted at all. These days, credit cards are the safest way to make online payments. We only use the information on your payment card to charge the ride once.
We can store our customers’ credit card information for use in making future reservations if they so choose.
Your credit card being misused is not at all the fault of Chicago Executive Drive. When making a payment, the client is in charge of making sure that the information they supply is true and comprehensive.

We also provide a 5% discount on Venmo, Cash App, and Zelle pay.

Only drivers with the required licenses, driving experience, and chauffeur training are employed by us. To protect your safety and security, we thoroughly investigate their backgrounds to make sure they are not drug users or participating in any illicit activity.

The number of passengers a limousine can accommodate depends on the model, size, and style;
Sedan 3 passengers
SUVs, seating 06–07 people
Stretch limousines for 8 to 10 people
Sprinter Vans: Holding 13 people
Party Bus: 26 people